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Tel: 0333 006 5353

Open Tues to Sat 10am to 4pm

SERVICES WE HELP WITH: 

FREE ACCIDENT HELP & ADVICE

ACCIDENT CAR HIRE & RECOVERY

MEDICAL NEGLIGENCE 

HOUSING DISREPAIR CLAIMS

INJURY AT WORK

INJURY IN PUBLIC PLACES

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Privacy Policy for CALLGBS

Introduction

CALLGBS (“we”, “us”, or “our”) operates as an independent, non-profit organization based in the United Kingdom. We are dedicated to advocating for enhanced support, information, and advice for individuals affected by accidents, with a particular focus on serving ethnic minority communities within the UK. This privacy policy outlines our practices regarding the collection, use, and safeguarding of your personal data in compliance with the UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), and other relevant international data protection laws and regulations.

What Information We Collect

We may collect and process the following types of personal information:

	•	Contact details (such as name, address, email, and telephone number)
	•	Information related to accidents or incidents (such as details of the incident, injuries sustained, etc.)
	•	Any other information you voluntarily provide to us for the purpose of receiving advice and support

How We Use Your Information

Your personal information is used to:

	•	Provide you with information, advice, and support services
	•	Contact you for marketing and future promotional activities, with your consent
	•	Refer or signpost you to relevant agencies, legal firms, or organizations that can further assist you

Sharing Your Information

We are committed to maintaining the confidentiality of your personal information. We do not share your information with third parties unnecessarily and will only do so with your explicit consent, except where required by law.

Data Retention

Your personal information will be retained for a period of up to six years, in accordance with our legal obligations and for the purposes of record-keeping and follow-up services.

Your Rights

Under the GDPR and UK data protection laws, you have rights including:

	•	The right to access the personal information we hold about you
	•	The right to request the correction of inaccurate information
	•	The right to request the deletion of your information from our systems
	•	The right to object to our use of your information for marketing purposes
	•	The right to withdraw consent at any time, where consent is the basis for processing your data

Changes to Our Privacy Policy

We may update this policy from time to time. Any changes will be posted on our website and, where appropriate, notified to you by email.
 Contact Us

If you have any questions about this privacy policy or our treatment of your personal information, please do not hesitate to contact us through the following means:

	•	Email: tarek@gbhelpadvice.com
	•	Phone: 0784 1470786
	•	Postal Address: 78 Granby Street, 3rd Floor, CALLGBS Office, Leicester, LE11DJ, United Kingdom

Data Protection, Privacy, and GDPR

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